Archives: Insights

CareerTalk with Adam Gould

CareerTalk with Adam Gould

For our next episode of CareerTalk, Leigh Hopwood chats to Adam Gould, Head of Customer Service and Engagement at Castles & Coasts Housing Association, about Adam’s career so far. The…
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CareerTalk with Michael Sherwood

CareerTalk with Michael Sherwood

For our next episode of CareerTalk, Leigh Hopwood chats to Michael Sherwood, Head of Digital Experiences at Atom Bank, about Michael’s career so far. Michael chats to Leigh about his…
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CareerTalk with Alessandro Storer

CareerTalk with Alessandro Storer

For our next episode of CareerTalk, Leigh Hopwood chats to Alessandro Storer, Head of Inclusion and Belonging at OVO, about Alessandro’s career so far. Talking DEIB with Alessandro Storer, Head…
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CareerTalk with Lisa Range

CareerTalk with Lisa Range

For our next episode of CareerTalk, Leigh Hopwood chats to Lisa Range, Head of Telephony Sales Acquisition at Barclaycard about Lisa’s career so far. Lisa has always worked in a…
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CareerTalk with Helen Wilson

CareerTalk with Helen Wilson

For our next episode of CareerTalk, Leigh Hopwood chats to Helen Wilson, Global Chief Experience Officer at Ipsos and Chair of the Judges on the European Contact Centre & Customer…
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CareerTalk with Martin Teasdale

CareerTalk with Martin Teasdale

For our next episode of CareerTalk, Leigh Hopwood chats to Martin Teasdale, Senior Director of Quality Experience at BPA Quality about Martin’s career so far. CareerTalk meets Get Out of…
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CareerTalk with Kristian Websdale

CareerTalk with Kristian Websdale

For our next episode of CareerTalk, Leigh Hopwood chats to Kristian Websdale, from BT who won Training/Coaching Manager of the Year at the UK National Contact Centre Awards 2021 about…
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CareerTalk with Rula Samara-Sellers

CareerTalk with Rula Samara-Sellers

For our next episode of CareerTalk, Leigh Hopwood chats to Rula Samara-Sellers, Head of Contact Centre & Customer Care at Novuna about Rula’s career so far. Find out Rula’s career…
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CareerTalk with Amanda McCormack

CareerTalk with Amanda McCormack

For our next episode of CareerTalk, Leigh Hopwood chats to Amanda McCormack, Head of Risk and Innovation at AIB Ireland, about Amanda’s career so far. Industry awards judge and lifer…
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